Security Behaviour Coach course

Discover the crucial role of a Security Behaviour Coach and make a difference in the world of information security!

Course
Authors
Dates

In an increasingly digital world, preventing information loss or damage is essential to maintaining business continuity, complying with laws and regulations and protecting an organisation’s reputation.

As a Security Behaviour Coach, you understand that information security relies heavily on employee behaviour. Although they are aware of the risks, they do not always exhibit the desired behaviour to prevent- or respond appropriately to incidents. This is where your expertise comes in.
Your challenges as a Security Behaviour Coach are fascinating and current. You will face issues such as “How do I adapt my product and/or process or how do I help the user with a behavioural change intervention?”.

With your skills, you examine organisational processes for vulnerabilities in the digital domain caused by the actions of employees. Starting from a behavioural approach, you and the team devise effective solutions to reduce the risk of incidents in organisational processes.

This course has been developed in cooperation with PCSI (a partnership between TNO, ABN-Amro, ING, Achmea, ASML, and the Dutch tax authorities).

Authors & Lead Trainers

Martin Goudzwaard
Trainer

Information Security Management Expert

Rob Rijk
Trainer

Information Security Awareness Expert

At a Glance

Advanced level

Security Behaviour Coach

Aimed at Security professionals, IT professionals and process designers who want to gain insight into how the employee’s psyché works and how, based on this insight, products and processes can be adapted to the employee’s way of working.

Analyze processes and identify vulnerabilities, while trying to thoroughly understand behavioral causes.

learn to derive relevant information from both qualitative and quantitative data.

Gain the knowledge to assess and understand the behavior of end users in regards to cybersecurity.

Communicate credibly with stakeholders across the whole organization.

Become able to advise on effective enhancements or behavioral interventions that minimize the impact of vulnerabilities.

What’s included

  • Official SECO-Institute course materials
  • Training from passionate instructors with exceptional skills
  • Access to the SECO member portal
  • Practice exam
  • Exam voucher
  • Membership to SECO’s Alumni Network after passing the exam

Syllabus

Risk inventorization & Stakeholdermanagement

Module 1- Risk inventory

Topics:

  • Inventorize vulnerabilities, threats, incidents and (sources of) behavioral risks.
  • Conduct a risk analysis.

Module 2- Stakeholdermanagement

Topics:

  • Conduct a stakeholders analysis.
  • Conduct various types of interviews with both internal and external stakeholders.
  • Advise various internal and external stakeholders.
  • Using different interests and perspectives, obtain commitment from various stakeholders on the later to be determined intervention

Target Behaviour & Behavioural Factor Analysis

Module 3 - Target behaviour

Topics:

  • Formulate target behaviour.
  • Apply the ‘Theory of Planned Behaviour’ (TPB).
  • Measure employee behaviour using the chosen measurement tools.

Module 4 - Behavioural Factor Analysis

Topics:

  • Identifying barriers to the desired behaviour using the COM-B model.
  • Make qualitatively better choices regarding the selection of intervention functions, with insight into how malcontents use Cialdini’s 7 principles.

Behavioural Interventions & Dynamic Assurance

Module 5 - Behavioural interventions

Topics:

  • Handle the Behaviour Change Wheel (BCW).
  • Select and implement the most appropriate and feasible (behavioural) interventions.
  • Create support among both internal and external stakeholders for the most appropriate (behavioural) interventions using Graves’ theory.
  • Apply nudges as an intervention or use them to facilitate an intervention.
  • The participant will be able to assess the effect of the behavioural intervention

Module 6 - Dynamic assurance

Topics:

  • Apply the PDCA circle on both an interventional and process level.
  • If necessary, initiate additional activities together with stakeholders to achieve the intended behavioural goal(s).

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Exam

Exam

  • Language: English
  • Delivered: Online via a certified proctor
  • Questions: 10 multiple choice, 5 open questions and 1 case
  • Time: 120 minutes

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